Category: Artificial Intelligence
Breaking Down Barriers: Communication and Interoperability in the EHR
Introduction Artificial Intelligence (AI) is no longer a thing of the future. It’s here. It’s in our smartphones, home assistants and cars, and it will only grow more prevalent in our lives over the next decade. That presents an opportunity for healthcare providers to use AI to improve patient care while also addressing some of
Book Review: Data Mastery: A Guide to Effective Data Management for Improved Business Outcomes
Introduction Data is the foundation of knowledge. The more data you have, and the better your ability to collect it, analyze it and use it effectively, the better you can make decisions about your business. This book offers a framework for thinking about data management that can help businesses make better decisions. It sets out
How to Provide the Ultimate Customer Experience Online
Introduction Customer experience is one of the most important ways to measure a company’s success. A recent study found that customers expect their experiences to be five times better than they are today. In the digital age, it’s not enough to provide excellent customer service in-person or over the phone—you must also focus on providing
Customer Experience Improvement Case Study
Introduction A leading European insurance company with more than 65 million customers and 10,000 employees found that their customer service agents were getting up to 5,000 calls a day. The average call length was 30 seconds but it took the agent 20-30 seconds per call for access the right system or software application to answer
Book Review: Data Mastery – A Guide to Effective Data Management for Improved Business Outcomes
Introduction The world of data is changing fast, and we are seeing a shift in focus from data storage to data management. We also see that organizations are finally beginning to realize the importance of having an effective management strategy in place. Data Mastery – A Guide to Effective Data Management for Improved Business Outcomes
7 Ways to Give Your Customers an Exceptional Star Wars Experience
Introduction Yes, it’s true: the Force is strong with your business. But how can you channel your inner Jedi to create an exceptional Star Wars experience for customers? Here are seven ways to bring out the best in your company and let every customer have their own personal lightsaber battle with Darth Vader himself. 1.
A Practical Guide to Predictive Analytics
Introduction Predictive analytics is a powerful tool, but it can be daunting to the uninitiated. As with any new technology or approach, it’s important to understand what predictive analytics is and how it works before you try using it at your company. That’s why I’m here to help! In this post, we’ll explore what predictive
Breaking Down Barriers To Achieve Interoperability
Introduction As a data scientist, you are tasked with solving complex problems that can often be difficult to tackle. One of the most common challenges is achieving interoperability between different databases and systems. Interoperability allows different departments or teams within an organization to easily share data without needing to know how to manage multiple platforms.
8 Ways to Maximize your Productivity with Workforce Augmentation
Introduction If you’ve ever worked in an office or a corporate environment, then you’re probably familiar with the feeling of being overwhelmed by all the noise and chaos of everyday life. The constant emails, phone calls, meetings and deadlines can leave you feeling frazzled, stressed out – even burned out at times. It’s no wonder
How Automation Can Improve Business Processes
Introduction Automation is a concept that we all understand, but it’s not just for factories. Technology can help you get more from your workforce by augmenting it. By using smart technology to automate business processes, you can improve efficiency and productivity while freeing up staff for more valuable tasks. Smart technology is a big part